FAQs
Read some of our most frequently asked questions and learn about our shipping and return policy.
Shipping & Handling - United States
We ask for 1-3 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.
Please note, we do not fulfill orders over the weekend and any expedited order placed after 11:30pm on Friday, will be fulfilled the following business day on Monday. If there is a US holiday, your order will be fulfilled that Tuesday or Wednesday.
Shipping costs are calculated at checkout and can vary between $4 - $7. You have the option of First Class, Priority and Expedited shipping.
Free shipping for order over $75.
We ship all orders from Northern California. Please allow 1-3 business days for processing as well as 3-5 business days for delivery.
* Priority & Expedited orders must be placed before 11:30 am PST to be sent out within the same business day. Expedited orders placed after 11:30 am PST will ship out on the following business day. Expedited orders are delivered Monday-Friday. There is no expedited option for weekend delivery.
Please note, we do not fulfill orders over the weekend and any expedited order placed after 11:30pm on Friday, will be fulfilled the following business day on Monday. If there is a US holiday, your order will be fulfilled that Tuesday or Wednesday.
Oh no! Since the package was indicated that it was delivered, there are a few steps we suggest taking. Occasionally, packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery.
1. Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
2. Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
3. Is there a chance one of your neighbors mistakenly collected your package?
If you have completed all of the above, please visit USPS to file a claim and provide our team with this claim number.
No, we are a small business. You will have to return the product with our prepaid label and reorder the size and shade you would like.
All products that are on sale are FINAL SALE. Can not be returned.
Returns & Cancellations
We are happy to accept returns in original conditions (unopened, sealed in packaging) for a refund. All return requests must be made within 14 days after delivery date.
Once your return is received, please allow 1-3 business days for your refund to reflect on your bank statement.
Please note not all products are eligible for returns, refunds or exchanges due to sanitary reasons.
At this time we do not accept any returns for international orders outside of the United States.
The returns processing fee helps to cover part of the cost of the shipping label that we provide to send your order back.
Orders returned for a refund will incur the returns processing fee of $3 that will be deducted from your refund.
You have the option to Cancel, Edit or Change your Shipping Address before your order is processed and shipped. Once we generate a tracking number, this option is void. Please find these options at the bottom of your confirmation email.
Please email us here with any questions.
Shipping & Handling - Canada, UK, EU, Australia & New Zealand
Please note- shipping costs and duties fees are separate. **** All international packages may be subject to taxes and duties. Your local customs office will assess the customs duties and fees and notify you of this additional charge by email, phone, or physical notice. The amount of the charge is completely at the discretion of one’s local government.
We are legally required to claim the full retail value price of products purchased and our shipping system automatically enters this information into the customs documents it creates.
Please note: If you used a discount on your order, your customs office assesses taxes based on the original retail price.
IMPREZA is not held responsible nor can refund/reimburse for any taxes or duties charged by the customer’s local government. Any fees of this nature are the sole responsibility of the purchaser.
We are unable to offer a refund for taxes/duties.
Shipping is calculated at checkout and is based on shipping location and weight. Cost varies between $15-$40.
Please note: All international packages may be subject to taxes and duties. Your local customs office will assess the customs duties and fees and notify you of this additional charge by email, phone, or physical notice. The amount of the charge is completely at the discretion of one’s local government.
We are legally required to claim the full retail value price of products purchased and our shipping system automatically enters this information into the customs documents it creates.
We ask for 1-3 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.
We ship all orders from Northern California. Please allow 1-3 business days for processing as well as 3-7 business days for delivery.
Please note: We do not ship and/or deliver on weekends & some orders will require a signature. Please allow up to 2 days for your order to be dispatched. All orders received after 11:30 am on Friday will be shipped the following Monday.
We are sorry to hear you have refused your package! Once our team has received your returned package, we will process a refund for the items, minus the shipping fee.
Oh no! Since the package was indicated that it was delivered, there are a few steps we suggest taking. Occasionally, packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery.
1. Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.2. Make sure your mail area is secure, and leave a note to request that packages not be left unattended.3. Is there a chance one of your neighbors mistakenly collected your package?
If you have completed all of the above, please visit UPS or DHL (depending on what carrier you selected at checkout) to file a claim and please email us with this claim number.
FAQs
YES! Both our nipple cover pasties and body tape are latex free.
Body tape is not suitable for all skin types.
Do not use if you have sensitive, irritated, itchiness, cracked, scaly, blisters, sunburn or rashes on your skin.
CAUTION: BREAST TAPE CONTAINS MATERIALS THAT MAY CAUSE AN ALLERGIC REACTION AND/OR SKIN IRRITATION WHICH IN CERTAIN RARE CASES CAN BE SEVERE. PERFORM A SKIN ALLERGY TEST 48 HOURS BEFORE EACH USE OF THIS PRODUCT. IF YOU EXPERIENCE ANY REDNESS, IRRITATION, ITCHINESS, BLISTERS, RASH, ETC., REMOVE TAPE IMMEDIATELY AND SEEK MEDICAL HELP.
No, body tape is not suitable for everyone.
DO NOT USE IF:
- You have already had a reaction to adhesive products.
- You have sensitive, irritated, itchiness, cracked, scaly, blisters, sunburn or rashes on your skin.
CAUTION: BREAST TAPE CONTAINS MATERIALS THAT MAY CAUSE AN ALLERGIC REACTION AND/OR SKIN IRRITATION WHICH IN CERTAIN RARE CASES CAN BE SEVERE. PERFORM A SKIN ALLERGY TEST 48 HOURS BEFORE EACH USE OF THIS PRODUCT. IF YOU EXPERIENCE ANY REDNESS, IRRITATION, ITCHINESS, BLISTERS, RASH, ETC., REMOVE TAPE IMMEDIATELY AND SEEK MEDICAL HELP.DO NOT SUNBATHE IN THIS PRODUCT: THE RISK OF AN ALLERGIC REACTION MAY INCREASE WITH EXCESSIVE HEAT AND SUN EXPOSURE.USE WITH CAUTION IF PREGNANT, BREASTFEEDING, PREDIABETIC OR DIABETIC.KEEP OUT OF REACH OF CHILDREN AND PETS. SKIN ALLERGY TEST: Test on clean skin. Cut a two inch size piece of tape and apply directly on area of intended use. Leave on for 24 hours. If you experience any redness, itchiness, irritation, blisters, rash, etc., remove tape immediately and do not use. MATERIALS: 95% Cotton + Spandex blend, 5% Adhesive
We use medical grade Henkel Adhesive for our Body Tape. We use Henkel Adhesive because it is the highest quality adhesive on the market and is approved for skin contact applications (ISO 10993).
Although Henkel is the most skin friendly adhesive on the market, some may still show signs of sensitivity or an allergic reaction. If you experience any rashes, blisters, scabbing, etc. please refrain from using.
Customer safety is always number one, please see our safety guidelines, and always do a skin allergy test (listed on instructions) before using this product.
For some it may! Please follow our removal instructions when removing your breast tape. The tape has to be strong to stay in place all day. We recommend baby oil, coconut oil, or a professional adhesive remover to remove your breast tape. We also recommend protecting your nipples with pasties.
Directions for Removal:
Saturate the entire area with baby oil, coconut oil or a professional adhesive remover. Leave on for 15 - 20 mins or until adhesive breaks down. Gently peel the tape off continuing to apply oil as needed. DO NOT RIP THE TAPE OFF YOUR SKIN. The adhesive needs to be strong to stay on all day so ripping it off your skin can do harm.
Yes, you can use our Breast & Body tape for binding as well
Breast Tape: Yes, however we do not recommend sunbathing or wearing it in extreme heat with breast tape on.
DO NOT SUNBATHE in this product. Excessive heat and sun exposure can make the adhesive stronger, which can hurt (or burn) your skin. DO NOT expose our product in prolonged sun and heat exposure. IF you experience any irritation, itching, swelling, rash please remove Impreza boob tape and see a doctor immediately.
Reusable Nipple Covers: Completely waterproof and safe to swim and sunbathe in.
Yes! If you sweat a lot or live in a humid area, we recommend using anti-chafing powder that absorbs sweat.
Absolutely! IMPREZA Breast & Body Tape comes in four sizes 3”, 4”, 6" and 8". Please refer to our Size Chart regarding sizing. If you have a larger cup size you may have to use more tape to provide adequate support and comfort.
Reusable Nipple Cover Pasties: Yes! Up to 40 uses. If treated with care can last as long as 6 months to 1 year.
Disposable Nipple Cover Pasties: One time use only.
Body Tape: One time use only. Each roll is 16 ft. Approximately 5 - 15 uses per roll.
No. However, it solely depends on how long after you wear the breast tape and nipple covers after applying sunless tanner. We recommend waiting 24 hours after you shower off the tanner to use the breast tape and nipple covers.
Yes, however, use with caution. Extra weight may increase tension on your skin and may do harm.
Everyone's skin tolerance is different, however, we do not recommend wearing the tape for a long period of time or two consecutive days in a row. If your breasts are heavy please wear with caution. Wearing the tape for a long period of time can put strain and tension on your skin and it may do harm to your skin. Since everyone is different, please use personal discretion on how long you should wear the tape based on your skin type, breast size and knowing your body and skin.
No, we do not. The tape is made of a strong adhesive and could potentially be irritating if worn everyday.
Read more on the adhesive we use:
We use medical grade Henkel Adhesive for our Body Tape. We use Henkel Adhesive because it is the highest quality adhesive on the market and is approved for skin contact applications (ISO 10993).
Although Henkel is the most skin friendly adhesive on the market, some may still show signs of sensitivity or an allergic reaction. If you experience any rashes, blisters, scabbing, etc. please refrain from using.
Customer safety is always number one, please see our safety guidelines, and always do a skin allergy test (listed on instructions) before using this product.